We dispatch your mattress within 2-3 days. Once we ship the mattress, we will share the shipping details with you. Depending on the location, transit time will take 3-4 working days. Realistically, it should take 4-8 calendar days from the time of placing the order to receive your order.
Once you receive courier package, please check the mattress. If there are any transit damages, please don't accept the delivery. Take a few pics of the damaged product and share with us. We will then dispatch a new mattress. Once the delivery is accepted, there will be no claims related to the product damaged in transportation.
You changed your mind and want to cancel the order, here’s what you need to know.
Order will be considered as cancelled, only if the order has been cancelled within 24 hours of placement of the order. In this case, there will be a 3% cancellation charges on the invoice value, we will refund your money within 5-7 business days..
Once the order is dispatched, if you want to cancel/ return the order, there will be a 3% cancellation charges on the invoice value and logistics charges will be applicable, the logistics charges are For mattress sizes (72/75/78x36x5, 6 and 8 Inch Rs. 1500/- logistics charges, 72/75/78x60x5, 6 and 8 Inch Rs. 2000/- logistics charges, 72/75/78x72x5, 6 and 8 Inch Rs. 2500/- logistics charges) will be deducted and the remaining balance amount will be refunded to you.