It simply takes a few minutes to buy a mattress, but it takes roughly 15-25 days to know if the mattress is really suitable for you. Because it takes 15 to 25 days to adjust to a new mattress, and only then will you know if the mattress is right for you.
This is why Durfi mattresses come with a 30-night trial policy. Under this policy, you can buy any Durfi mattress and if, after using it for 25-30 days, you still find that it doesn't suit or adjust as you require, you can exchange the mattress for a new one.
Sleep is a necessary part of healthy life and for that people spend their time and money to buy a mattress that could provide quality sleep. However, it seems unjust that you choose a mattress in a store/online by only seeing/touching and feeling it for 5-10 minutes. At Durfi, with our 30-night policy, you get 30 nights / 720 hours to make a mattress decision, at your own home. This policy comes into action from the date of mattress delivery and you can return your Durfi mattress if you are not satisfied after the trial period.
Every individual needs a "Comfort - Adoption" period to adjust to a new mattress based on their sleep pattern. Therefore, we recommend that you sleep on your new Durfi mattress for at least 20-25 nights before deciding whether to keep or return it.
Terms to swap the Durfi mattress
We can swap the mattress from Orthopedic to Hybrid/Hybrid to Orthopedic, however, the customer must bear the model variation charges and logistical expenses on both sides.
• Every mattress exchange under 30 nights of trial policy is subject to reverse logistics charges.
• One side logistic charges
- for mattress size: 72/75/78x36x5, 6 and 8 Inch = ₹ 1500/-
- for mattress size: 72/75/78x60x5, 6 and 8 Inch = ₹ 2000/-
- for mattress size: 72/75/78x72x5, 6 and 8 Inch = ₹ 2500/-
Durfi's 30-night trial period is designed to provide consumers with the opportunity to try out our mattress for 30 nights / 720 hours in the comfort of their own homes. In the unlikely event that the mattress is not suitable for you, we will gladly swap it for a new mattress.
Our customers' values are more important than business, and as a company, we hope that this offer is not abused by customers. We have found various exceptions to the Durfi 30 Nights Trial period offers, which are listed below.