How Long Is A Warranty On A Mattress?
At Durfi, we offer a comprehensive 10-year limited warranty on all our mattresses to ensure complete satisfaction and peace of mind. Our warranty covers manufacturing defects, sagging beyond a certain limit, and other issues that may affect the mattress’s performance. For detailed information on the warranty, click here.
Are Orthopedic Mattresses Firm Or Soft?
Generally, orthopedic mattresses are firmer than standard mattresses. At Durfi, we offer orthopedic mattresses with a medium-firm to firm feel, providing spinal support, alignment, and pressure relief. However, firmness levels may vary depending on individual needs and mattress construction. Explore our orthopedic mattress range for more.
How Do I Know Which Mattress Is Right For Me?
Choosing the right mattress depends on your preferences. Consider factors like mattress type (memory foam, pocket spring, hybrid, orthopedic), firmness level, and sleeping position. For example, side sleepers may prefer softer mattresses, while stomach sleepers might benefit from firmer options. Contact us for assistance in selecting the perfect mattress.
What Types Of Mattresses Does Durfi Manufacture?
We manufacture various mattress types, including memory foam, innerspring, hybrid, latex, and orthopedic mattresses. Additionally, we offer mattress accessories like pillows, toppers, and protectors.
What Is The Difference Between A Pocket Spring Mattress And Memory Foam Mattress?
Pocket spring mattresses offer a bouncier feel, motion isolation, and breathability, while memory foam mattresses provide body contouring, pressure relief, and plush comfort. If you need assistance choosing the right mattress, contact us for help.
What Are Various Firmness Levels Of Durfi Mattresses?
Durfi offers a range of firmness options: soft, medium, medium-firm, firm, and extra firm. Choose based on your personal preference and body needs.
How Can I Buy A Durfi Mattress?
You can buy Durfi mattresses directly on our website at Durfi.com. Browse our collection, select the mattress that fits your needs, and place your order. Our team is also available for assistance.
What Is The Durfi Shipping Policy?
We offer free shipping across India, with delivery within 3-4 business days. After placing an order, you will receive a tracking link to monitor your delivery. For more information, visit our shipping policy page.
Can I Buy A Mattress Using A No Cost EMI Option?
Yes, we offer a No Cost EMI option for buying Durfi mattresses. Pay in equally divided installments without extra interest. Visit our EMI policy page for more details.
What Is Durfi's Return And Exchange Policy?
You can return or exchange your mattress within 30 days of delivery, but logistics charges apply. The mattress must be in its original condition. For more information, visit our return policy page.
How Can I Contact Customer Service?
For product purchases, after-sale service, or complaints, contact us at +91 84477 45012 or email care@durfi.com. Our team is here to help.
When Will I Get A Refund After Cancellation?
Refunds for cancellations are processed within 5-7 business days. For returns, the refund will be processed once the product is received and inspected.
Can I Change My Delivery Address After Placing An Order?
Yes, you can change your delivery address within 24 hours of placing your order by contacting our customer care team.